What's your crystal quality?

Optic K9 grade crystal is known as the most perfect crystal and is the whitest crystal. Optic K9 grade crystal must not have any imperfections that could cause a low quality product. We name as k9 crystal of course offers the highest quality optic K9 grade crystal and therefore the resulting product are of the highest quality.

How to order the gifts we are offering?

A. If you wanna order the stock image crystal, choose the size and shape of the crystal you want with Shapes&Sizes on our website for the most regular shapes and sizes,

B. if you want some new shape or custom job, just Contact Us your drawings or let me know your idea, we will make according to your requirement or give you some recommendation. Our designers will get in contact with you within 24 hours after getting your email for the details of your requirement

What is your principle on samples?

There is no minimum order quantity required. but we have price breaks base on different quantities.

what's you usual urnaround time?

Our usual turnaround time is 10 to 15 working days after receiving your deposit of the order or full payment. We will make every attempt to meet your deadline within this time frame.

How about the gift box / export carton?

All our products will be in a gift box with silk foam or velvet inside which speical Customization for it . These items are designed to protect the item through the rigors of shipping. Decorative gift box is available at no additional charge. You can pick the colors of box inside or outside plus of the style of box.

All our goods for export are strictly and strongly packed with very high quality carton for avoid any unnecessary breakage. Inside of box , foam all around with gift box .that’s double sure the product be perfect protect.

What's your shipping way?

Shipping options is upon customer's requirement, by sea or by air, for urgent order, delivery by air is necessary, express courier (DHL, UPS, TNT etc.) will be sometimes recommended for samples or small quantity order, for usual order, gifts delivery by sea will be more suitable. Generally speaking, Normal our start port for sea in Ningbo